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Update Factory Platform

We provide an overview of the various services of the Update Factory Platform.

From the user perspective, main components are:

Platform URLs

The Update Factory platform is available at different URLs, depending on the Tier.

Note

All hosts used by the Update Factory Platform services match the *.updatefactory.io wildcard DNS record. This is useful to whitelist the Update Factory Platform services, in case a device is connected to a network that has some outbound connection filters.

Business Tier

The PoC, Expansion and Commercial pricing plans are part of the Business Tier, which is available at the following URLs:

  • https://ui.business.updatefactory.io/: Update Factory Management UI web application
  • https://resetpassword.business.updatefactory.io/resetPassword/: Update Factory Reset Password web page

  • https://ddi.business.updatefactory.io: Update Factory endpoint for devices using DDI API

    Warning

    • UF Android Service ≥ v1.6.0 automatically redirects DDI requests from legacy https://business.updatefactory.io endpoint to https://ddi.business.updatefactory.io
      We recommend using explicitly https://ddi.business.updatefactory.io whenever UF Android Service ≥ v1.6.0 is used.
    • devices with UF Android Service < v1.6.0 should always use legacy https://business.updatefactory.io for DDI requests
    • devices using SWUpdate or other clients should use https://ddi.business.updatefactory.io

  • https://mgmt.business.updatefactory.io: Update Factory endpoint for Management API

  • https://cdn.business.updatefactory.io: Content Delivery Network used by devices to download the updates

Personal Tier

The Free and Development pricing plans are part of the Personal Tier, which is available at the following URLs:

  • https://ui.personal.updatefactory.io/: Update Factory Management UI web application
  • https://resetpassword.personal.updatefactory.io/resetPassword/: Update Factory Reset Password web page

  • https://ddi.personal.updatefactory.io: Update Factory endpoint for devices using DDI API

    Warning

    • UF Android Service ≥ v1.6.0 automatically redirects DDI requests from legacy https://personal.updatefactory.io endpoint to https://ddi.personal.updatefactory.io
      We recommend using explicitly https://ddi.personal.updatefactory.io whenever UF Android Service ≥ v1.6.0 is used.
    • devices with UF Android Service < v1.6.0 should always use legacy https://personal.updatefactory.io for DDI requests
    • devices using SWUpdate or other clients should use https://ddi.personal.updatefactory.io

  • https://mgmt.personal.updatefactory.io: Update Factory endpoint for Management API

  • https://cdn.personal.updatefactory.io: Content Delivery Network used by devices to download the updates

Platform monitoring

Status page

To monitor the state of Update Factory services please visit:

https://status.updatefactory.io/

Health endpoints

Endpoints are available to Update Factory customers that want to monitor the Management UI, the Management API, and the device DDI API health. Contact us to request the health endpoints details.

Authentication

Web Dashboard

To access the Web Dashboard, is required Multi-Factor Authentication. The system will email the registered user with a six-digit code. The code will be required by the login process to be completed.

Management API

If you use the Update Factory Management API, a different account must be created which does not require MFA. Authentication for Management API works with the usual standard HTTPS basic authentication. Permissions granularity for the Management API can be tuned on demand by the Update Factory team upon Customer security requirements.